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U3415W, dark spot
Hello,
I've purchased a Dell U3415W a year ago and I've just noticed a dark spot (1 cm in diameter) on the display. My first reaction was that its just some dirt. I tried cleaning it, its still there. Run some tests, you can see it clearly in white, red green and blue. Weird thing is, I don't think its a dead pixel but its kinda annoying. Should I try and exchange the monitor; do I qualify for an exchange ? Thanks.
PS: I tried to take a photo but I cant capture it, it won't show.
DELL-Chris M
Community Manager
Community Manager
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April 2nd, 2018 06:00
do I qualify for an exchange?
* We need proof of the fault before any exchange can be discussed. You have to show us the issue via pictures or video while running the U3415W BID (Built-in Diagnostics) (page 61).