27 Posts
0
2576
Merging two profiles
Hi,
I have been away from the Community for a few Months, & must admit I forgot my Profile Name! I tried getting to it via my email address, but got no luck there - it was as if I never was here! To not get held up I made a new profile (This one) with the same email address and got my question out. Today of course I found a saved link to my old profile!:Embarrassed:
So now I have two profiles, both using the same email address. Is there any way to merge them?
Thanks in advance for any help!
DELL-Chris M
Community Manager
Community Manager
•
54.3K Posts
0
July 19th, 2018 13:00
We were told that the Forum software does not have the ability to merge the old account with the new one.
DELL-Chris M
Community Manager
Community Manager
•
54.3K Posts
0
July 18th, 2018 08:00
I am not sure it is even possible to merge them. I do not see merge here. What is the link to the old profile?
Peachtree55
27 Posts
0
July 18th, 2018 08:00
Hi Chris,
Yes, I went there first & did not see anything either so then posted.
By "What is the link" do you mean why I want to merge them?
DELL-Chris M
Community Manager
Community Manager
•
54.3K Posts
0
July 18th, 2018 08:00
No, I want to see the old profile data.
Peachtree55
27 Posts
0
July 18th, 2018 08:00
Hi,
Sorry - somehow the new Name wiped my saved link so I had to delve through History.
My old Name was Eving Traveller - here is one of the Posts
https://www.dell.com/community/Desktops-General/Upgrade-Graphics-Card-on-Dell-Inspiron-580-MT/m-p/5062840#M1013022
Peachtree55
27 Posts
0
July 19th, 2018 13:00
Ok fair enough. Was worth the question & thanks for checking this for me! :Smile: