driver and chrome problem after recent windowsupgrade in xps

After automatic upgrade of windows10 in my xps12, the chrome mail does not work properly. It shows error message: "This site can't be reached". After running windows newwork diagnostics, it displays:"Troubleshooting couldn't identify the problem." Meanshile, the system device manager displays "PCI Data Acquisition and Signal Processing Controller" (under "other devices") "the drivers for this device are not installed". I searched Dell and Intel, installed all suggested drivers, the problem is still there.

Responses(2)

JOcean

7 Technologist

•

12.1K Posts

0

November 24th, 2018 04:00

First of all, what is the model number of your system?

That sounds like the chipset driver. Click on the following page for more information and the chipset driver link is also listed. That link is Intel but the Dell support page should have your chipset driver as well.

https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/PCI-Data-Acquisition-and-Signal-Processing-Controller-driver/td-p/4752120

https://downloadcenter.intel.com/download/20775

X

xpsw

2 Posts

0

November 25th, 2018 15:00

Thanks for the suggestion.

The model of my machine is XPS 12 9Q23.

I ran the Intel driver & support assistant. Under "Newworking and I/0" the report listed: Intel centrino advanced -n 6235. Its status shows "This device is working properly." And Intel's website showed "Intel has removed all drivers fot it." I'm not sure which of the drivers you provided I should

install.

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