August 11th, 2004 00:00

I assume the library is connected to a SCSI adapter and not fiber channel.  If so, verify that only one tape drive and one robot shows up during server POST. 

Check all SCSI cabling to make sure that there are no bent pins  (check each end of the cable). 

Does the OS device manager detect the robot?  (look under "Medium Changers").

What SCSI adapter are you connected to? 

3 Posts

August 11th, 2004 14:00

It is connected via SCSI.  during POST it shows 1 Dell PV-132T, and 1 Quantum SDLT 320.

I checked SCSI cables, and they look fine, no bent pins.

the OS device manager under Medium Changers shows 1 Dell (TM) PowerVault (TM) 132T Tape Library

It is connected to an Adaptec 39160.

 

Thanks,

Jason

August 11th, 2004 19:00

Try disabling the Removable Storage Manager (RSM) service via the W2K services applet, then reboot the server.  See if the duplicate devices still show up.

3 Posts

August 11th, 2004 19:00

I already tried disabling RSM, but to no avail.

 

Jason

September 3rd, 2004 03:00

may need to check what scsi id the drive is set to just incase from the front panel of the library

Message Edited by backupAgain on 09-02-2004 11:24 PM

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