Check condition in Symmetrix

Question

Hi all, I have a Symmetrix VMAX 20K and I have the following problem over one iSCSI port. Every 300 seconds, my server (ESXi) sends a SCSI message 'Test Unit Ready LUN'. VMAX used to reply with the SCSI message 'Test Unit Ready'; however, since some days ago, in one specific iSCSI port, I get the message: 'Check Condition'. My server then sends the test message again but it receives the same reply. After that the connection is restarted several times . Do you know what can be the reason for the 'Check Condition' in just one of the ports? Where could I get more infor from VMAX? Thanks!

Amita2 · Answer

Hi, 'Check Condition ' could be because of multiple reasons: Driver issue, VMAX port issue, Switch port issue. I would suggest to engage EMC Support and have the host logs and VMAX port verified. Thanks Amita

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