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mackkey52

7 Posts

1942

October 13th, 2015 19:00

Networker Management console account lockout

So The issue I'm having is that I have a network seperate from the internet that the networker server has not been properly managed on. The administrator account does not have permission to log into the Networker management console and the person who normally manages it can not remember their admin account. Even if I do the administrator account GST_RESET_PW this will not fix that fact that that account is not allowed to log into NMC. Is their anyway to manage the administrator account permissions for NMC from the CLI. I have been looking and have not found much in my research. Any ideas on how I can regain access to NMC would really help me out!

Thanks in advance....hopefully

ble1

14.3K Posts

October 13th, 2015 23:00

Resetting (as admin user) from CLI must reset the password (as described in docs and KB).

mackkey52

7 Posts

October 14th, 2015 12:00

The administrator account is not allowed to log into NMC so even if I reset the password I still wont be able to log in.

ble1

14.3K Posts

October 15th, 2015 01:00

I just did a test (Linux):

  • stop NMC (/etc/init.d/gst stop)
  • set variable (export GST_RESET_PW=1)
  • start NMC (/etc/init.d/gst start)
  • in gstd log you can see warning about resetting password
  • log onto NMC again (if you had browser open previously with NMC page, close it first and open it again)
  • you will get username/password page - use Administrator/administrator (at this point I was expecting change password page instead, but that is not the case)
  • Once logged in I went to setup and changed password
  • Closed NMC
  • stop NMC (/etc/init.d/gst stop)
  • unset variable (export GST_RESET_PW=)
  • start NMC (/etc/init.d/gst start)
  • log onto NMC again (if you had browser open previously with NMC page, close it first and open it again).  At this point my password still doesn't work so I used Administrator/admnistrator again
  • Now I'm prompted to password change
  • Closing again NMC and starting again - my password works just fine

This is of course using admin password of NMC  - which you can always use.

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