I am having a similar problem with an r720xd. I go to the 'ftp.dell.com' site and get the catalog. when I attempt to update, it does something for about an hour and returns 'unable to update packages SUP0531', followed with 'enter another repository location that has the update3 packages and retry'. is there a solution for this?
The same annoying issue on M620 blades - can't be updated from FTP server anymore despite the catalog is found and updates listed. Upgrade attempt ends with SUP0531 error. :-(
I had to install the Dell EMC Repository Manager 3.2, configure a repository for M620, download packages and export to SUU ISO. Then attached SUU ISO to iDRAC Virtual Console's virtual CD/DVD , booted to Lifecycle Controller and performed the firmware update with selected Local Drive Update Repository option instead of FTP Server. This worked.
I'll pass along the error regarding the missing libraries to the person that maintains these update .ISOs. In the meantime, was there a specific update you were looking for? I'd be happy to help you get that piece addressed.
I have this issue trying to update R710 LifeCycle Controller from 1.40.586, and also no longer an option in Dell Repository Manager, is there any other way to get these updates. Also obviously the box links above have expired or no longer available. Thanks
However, due to the age of a R710 not all options may be available. So, in this specific scenario, if you only need to update one single component (the Lifecycle Controller) I can suggest you to use the Manual method for updating individual components. And if you have either Windows or Linux you can just launch the executable file for the update.
If this method is not possible for you. You can use Dell EMC Repository Manager (DRM) and create a custom ISO image. For details, view Dell EMC Repository Manager.
Hope this helps. If you need any extra information, please, don't hesitate to answer back and we will try to help you.
simonl72
1 Message
0
February 21st, 2019 03:00
Dell, this is a scandal.
A scandal that you suddenly decide to pull updates for your servers. No warning, no announcement, no explanation. Only a weird error message.
A scandal that you use a technical excuse that is so poor, it just screams of bad excuse, and that you don't care for your customers.
Dell, I don't care for you either. I can buy my next servers somewhere else.
ericatwork
1 Message
0
April 17th, 2019 09:00
Matt,
I am having a similar problem with an r720xd. I go to the 'ftp.dell.com' site and get the catalog. when I attempt to update, it does something for about an hour and returns 'unable to update packages SUP0531', followed with 'enter another repository location that has the update3 packages and retry'. is there a solution for this?
TheUniqueNickname
2 Posts
0
April 26th, 2019 07:00
The same annoying issue on M620 blades - can't be updated from FTP server anymore despite the catalog is found and updates listed. Upgrade attempt ends with SUP0531 error. :-(
I had to install the Dell EMC Repository Manager 3.2, configure a repository for M620, download packages and export to SUU ISO. Then attached SUU ISO to iDRAC Virtual Console's virtual CD/DVD , booted to Lifecycle Controller and performed the firmware update with selected Local Drive Update Repository option instead of FTP Server. This worked.
Will4FS
4 Posts
0
May 15th, 2019 11:00
The ISO from https://dell.app.box.com for the T610 does not work. Throws up error:
The following packages are required for update package to run: compat-libstdc++-33.i686 libstdc++.i686 libxml2.i686
and fails
thanks Dell.....
Dell-DylanJ
4 Operator
•
2.9K Posts
0
May 15th, 2019 12:00
Hello,
I'll pass along the error regarding the missing libraries to the person that maintains these update .ISOs. In the meantime, was there a specific update you were looking for? I'd be happy to help you get that piece addressed.
cobe18
3 Posts
0
February 12th, 2020 00:00
I have this issue trying to update R710 LifeCycle Controller from 1.40.586, and also no longer an option in Dell Repository Manager, is there any other way to get these updates. Also obviously the box links above have expired or no longer available. Thanks
DiegoLopez
4 Operator
•
2.7K Posts
0
February 12th, 2020 00:00
Hello cobe18,
You have several options to update a PowerEdge server firmware version. All of them you will be able to find then in this article: Updating Firmware and Drivers on Dell EMC PowerEdge Servers
However, due to the age of a R710 not all options may be available. So, in this specific scenario, if you only need to update one single component (the Lifecycle Controller) I can suggest you to use the Manual method for updating individual components. And if you have either Windows or Linux you can just launch the executable file for the update.
You can try the 1.7.5 version and then the 2.0.1 version.
If this method is not possible for you. You can use Dell EMC Repository Manager (DRM) and create a custom ISO image. For details, view Dell EMC Repository Manager.
Hope this helps. If you need any extra information, please, don't hesitate to answer back and we will try to help you.