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May 15th, 2019 23:00

Reoccurring audio issue, XPS 13 9370

The speakers on my XPS 13 9370 seem to have a habit of ceasing all function. I've had the laptop for less than two months and this has happened twice already, first when I tried plugging in a non-midi keyboard and again today after a normal Windows update.

I've found that the solution of uninstalling the speakers and then restarting the laptop works for me. But the thing is, this is a huge pain in the butt for an expensive laptop with an otherwise polished user interface. And this issue is quite common and has been persisting for years. How come it still exists at all?

Also, writing this on a mobile device is close to impossible. When I tap to move the cursor, it'll jump to a completely different part of the text.

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17K Posts

May 16th, 2019 04:00

Gnomereginam,

Click my name and private message me the service tag number as well as your registered name, email address, and phone number.

 

1 Message

December 1st, 2019 07:00

I have the same issue, i use the computer to work it was very expensive, can you fix asap?

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