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4270
XPS 13-9380, cannot install Intel Chipset driver?
I cannot install the specific driver that makes the battery status button on the side light up. The one called:
Intel Chipset Device Software Driver (14mb)
I tried to download it from the Dell SupportAssist and also from this link: . B ut it gets stuck during the installation step. At 92%. It also gets stuck in the Dell SupportAssist app.
How can I get it to work?
DELL-Chris M
Community Manager
Community Manager
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54.3K Posts
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May 20th, 2019 08:00
* Go here
* Download/Save the Chipset driver to the Windows desktop
* When done, restart the laptop
* Close all unnecessary software applications (Steam, Anti-virus, etc. )
* Find the saved Chipset file on the Windows desktop
* Right click the file and choose, "Run as administrator". Note, you do not need to "extract" the file. Just run it
* Follow the prompted instructions
lydell2019
2 Posts
0
June 26th, 2019 05:00
Hi,
I have the same issue. I tried to apply what Chris M suggested but the driver still failed to install. Please help.
olliepxps
1 Message
0
July 1st, 2019 15:00
same laptop and issue
DELL-Jesse L
Moderator
Moderator
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16.7K Posts
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July 2nd, 2019 04:00
olliepxps,
Did you perform the steps that Dell-Chris M posted to the previous user?
Click my name and private message me the pc service tag number as well as your registered name, email address, and phone number.
Spykus
2 Posts
1
July 6th, 2019 16:00
hebertpl
1 Message
0
July 9th, 2019 01:00
DELL-Chris M
Community Manager
Community Manager
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54.3K Posts
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July 9th, 2019 09:00
All,
* What Intel Chipset driver is currently installed?
* What issue are you trying to fix by installing 10.1.17903.8106, A07?