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May 25th, 2019 04:00

Dell G3 WiFi card stops display from working

I have a Dell G3 15 3579. The display stopped working. Fans and keyboard backlights were on but the display remained off. I couldn't get an external display to work either. While troubleshooting, I removed the Intel WiFi/Bluetooth card and the display started working normally. I reinserted the WiFi card and the same issue came back. Also, the WiFi card was unusually hot if that is relevant. I am not able to find the same model (Intel 9462NGW) part anywhere.

2 Posts

May 25th, 2019 05:00

I want to know if there is a way to figure out if it is actually the WiFi card causing the issue or if it is some bios/driver issue. I don't see why a broken WiFi card stops the display from working as it should.

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May 25th, 2019 05:00

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