Unsolved
10 Posts
0
723
PN338M, driver missing?
had same issues, I think I might be missing something I even called dell support and they tried fixing it and they couldn't do it either.
Unsolved
10 Posts
0
723
had same issues, I think I might be missing something I even called dell support and they tried fixing it and they couldn't do it either.
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Dell-SreejithR
4 Operator
4 Operator
•
3.4K Posts
0
August 15th, 2019 12:00
Thank you for your message. What is the Dell system model in question here?
Was the pen working earlier? Did it stop working after any recent updates or software changes?
Read through this, "Dell Active Pen PN338M Support Center". It shows the compatible systems.
For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the service tag, registered name & email address.
How to find the service tag
DELL-Chris M
Community Manager
Community Manager
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54.9K Posts
0
August 17th, 2019 05:00
Dell-Sreejith R is awaiting a Private Message from you with the following information =
* System service tag number
* Name, email address, phone, full shipping address
Dell-SreejithR
4 Operator
4 Operator
•
3.4K Posts
0
August 20th, 2019 09:00
We haven’t received any response from you. Feel free to reach out for any assistance, we will be glad to assist you.