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September 29th, 2020 20:00

6 days old Laptop wont turn back on

Purchased a Dell laptop computer 6 days ago. While doing a Google search it turn off and won't turn back on. 

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24.8K Posts

September 30th, 2020 08:00

Call Dell support in your location and walk through the troubleshooting with the technician as requested.  If that doesn't get the system to power up, and you've purchased direct from Dell in a location where there's a 30-day satisfaction guarantee, you have three options:  1.  a refund, 2.  a replacement system, or (far less desirable) 3.  a warranty repair.

 

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