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festuc
188 Posts
0
January 21st, 2021 01:00
Thanks for the reply.
I have found the SRV-IO problem, it was not in the driver, not the global sr-iov, not win config.
It's the "bios" of the nic card that has to be set-up. F2+DEVICE SETTINGS (not in idrac or openmanage).
I haven't found documentation of that anywhere, and it's also not easy to configure with all the options it has.
Also it seems that with broadcom control panels are discontinued.
Regards.
DELL-Young E
Moderator
Moderator
•
4.1K Posts
1
January 10th, 2021 19:00
Hi, does your server have the network hardware? If you have installed a software that doesn't have the hardware, it will not work. Let us know if you have any further questions. Happy New Year!
festuc
188 Posts
0
January 11th, 2021 00:00
Happy New Year
Yes, I have installed:
Broadcom Gigabit Ethernet BCM5720
&
Broadcom Adv. Quad 25Gb Ethernet
Dell-Stephane T
4 Operator
4 Operator
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3.7K Posts
1
January 11th, 2021 01:00
Hi,
could you completly remove the BACS drivers then reinstall them?
Regards,
DELL-Erman O
Moderator
Moderator
•
2.4K Posts
1
January 11th, 2021 01:00
Hello,
I'm not familiar BASC but I've found something. Could you try to install this driver and following this article please?
Broadcom Windows 64bit driver update for NetXtreme-E Ethernet adapters for the 21.6.2 update https://dell.to/3qeNeyl;
Article Number: 105133 https://dell.to/35w01nV
Hope this will help!
festuc
188 Posts
0
January 11th, 2021 01:00
I have done that and it's the version that I have installed.
Dell-Stephane T
4 Operator
4 Operator
•
3.7K Posts
1
January 11th, 2021 02:00
ok thanks
What's is happening when you launch the BACS program? Do you have an error message?
festuc
188 Posts
0
January 11th, 2021 02:00
BACS is not installing, it does not appear anywhere. Maybe new verisons don't have BACS.
But no control suite?? how to check the nic status, transcievers, etc...
Thanks.
festuc
188 Posts
0
January 11th, 2021 02:00
Done, no diference
Uninstall the two drivers , reboot, reinstall them, reboot.
Dell-Stephane T
4 Operator
4 Operator
•
3.7K Posts
1
January 11th, 2021 02:00
At this point I've no idea of what is going on.
I'll escalate your problem to an L3 for investigation.
Regards,
DELL-Young E
Moderator
Moderator
•
4.1K Posts
1
January 12th, 2021 02:00
Hi, is it possible for you to provide us your TSR logs to see what version of NIC you have. Please see the link below for the log extraction.
https://dell.to/3shZNdW
festuc
188 Posts
0
January 12th, 2021 12:00
I have send them via Private Message.
DELL-Young E
Moderator
Moderator
•
4.1K Posts
0
January 12th, 2021 18:00
Hi, this is what you have.
Please look into this article as well:
festuc
188 Posts
0
January 15th, 2021 09:00
This don't help.
The problem is that BACS is not installing in neither of the two nic's.
Is there any way to have the latests bacs separate download?
Thanks.
DELL-Chris H
Moderator
Moderator
•
8.8K Posts
1
January 15th, 2021 12:00
This little guide explains where and how to install BACS4.
Let me know if this helps.
Download the "Broadcom Windows 64bit driver update for NetXtreme Ethernet adapters" they referred to
Run the downloaded driver file.
Click Yes on the Windows Security Warning and click Run.
Click Install on the Update Package screen.
Click Next on the Welcome screen.
Read the contents on the License Agreement screen, select I accept the terms... and click Next.
On the Custom Setup screen, make sure the BASP is selected and click Next.
If the "X" is displayed on the BASP, click icon and select This feature and all subfeatures... then click Next.
On the Ready to Install the Program screen, click Install.
Once the installation is completed, click Finish to close the wizard.
Click OK on the Update Package screen.
After that then BACS should be available.