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NIVDIA NVS 310 installation on T440 and iDRAC9 can't detect GPU
I have installed GPU NIVDIA NVS 310 (Dell part # K3WRC ) on my T440 (2 CPUs and 2 system fans, 2 750W PUs).
Somehow, iDRAC can not detect the CPU is installed.
Any suggestion?
DELL-Stefan R
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March 4th, 2021 06:00
Yes, this is what I wanted to say.
Please check out the GPU installation guidelines here:
https://www.dell.com/support/manuals/de-de/poweredge-t440/pet440_ism_pub/gpu-card-installation-guidelines?guid=guid-1294f1b2-6679-4627-8895-1ca1f4ad745e&lang=en-us
houming
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March 2nd, 2021 19:00
I forgot to mention that the GPU does not show up under the system view.
DELL-Shine K
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March 2nd, 2021 20:00
Is iDRAC showing GPU details under "Hardware Inventory" on "System -> Inventory " page. Can you confirm iDRAC FW version installed on the server. Can you update to latest FW and try if iDRAC FW is not latest?
houming
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March 3rd, 2021 04:00
My iDRAC FW:
I found NVS 310 in the hardware inventory:
What is the possibility that it does not show up in the system overview?
Thanks.
houming
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March 4th, 2021 05:00
Based on the above screenshots, the hardware inventory shows the NVS310 and it does mean that it is required the OS driver in order to present the usage?
DELL-Stefan R
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March 4th, 2021 05:00
Hi houming.
The GPU card installation guidelines say:
- GPU is supported in the rack and tower mode configuration. (met)
- Supports one GPU on x16 slot (slot 3) with two processors on it. (met)
The GPU cards must be installed, on GPU enabled system (two processors and also contains the main air shroud and GPU air shrouds). (met)
- GPU can be installed only on systems that have 1100 W or higher power supply units. (not met)
As you mentioned that there are 750W PSU installed - there is not enough power available for the card.
BR
Stefan
houming
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March 4th, 2021 06:00
Thanks for the reply.
The PUs do not have meet the requirement, so the system self can't make the device to be available?
houming
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March 11th, 2021 09:00
I have upgraded my two PUs to 1100W and the GPU info does not still appear on the system overview.
Any suggestion?
DELL-Chris H
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March 11th, 2021 09:00
Hourning,
Just to confirm, do you have the GPU power cord installed (part # DRXPD)?
Let us know.
houming
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March 11th, 2021 11:00
NIVDIA NVS 310 does not have a power connection on the card, does it? I can't find it.
houming
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March 11th, 2021 13:00
From Liftcycle point view, the GPU info/state could't be pulled back, will it be an issue?
DELL-Chris H
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March 11th, 2021 13:00
My mistake, you're correct. Just to confirm, did you in fact update the driver on this as of yet?
houming
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March 11th, 2021 13:00
I am sorry that what driver is for?
From the system review, I am not sure what it is missing:
However, it does show in the hardware inventory:
Thanks.
Dell-DylanJ
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March 11th, 2021 14:00
I believe with at least some of the Nvidia cards, the firmware package is included along with the driver. I'm not sure if that's the case with the NVS series or not, though. With the system detecting the card and identifying it correctly, just not populating it under the GPU heading, some sort of firmware issue is what I'd suspect.
Would it be possible to test the card in another T440? I'm curious if another iDRAC would exhibit the same behavior.
houming
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March 11th, 2021 18:00
Is there a way to update NVS 310 firmware?