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Batteries88

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Batteries88

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June 4th, 2023 20:00

Aurora R10, not booting, no hard drive detected

New to the community. I've come to try and fix the situation I'm currently having with my computer. Earlier today I opened up my computer to clean out the dust, then I saw some black plastic snap off. I didn't think much of it at the time. After the dust cleaning, I booted my computer back up. Then I get an Alienware error telling me that there's no hard drive detected. Turned it back off, opened my computer back up and saw that the connector to my hard drive has been snapped off, leaving the pins exposed. I tried pushing the connector back into the pins while booting up my computer, and no screen was shown on my monitor. The alienware head (the power button) flashed yellow twice when the connector wasn't plugged in, which is self-explanatory. Then didn't flash when I held down the connector into the pins. I hope the images below can solve my situation.

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  • ProfessorW00d

    6 Operator

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    Posted June 4th, 2023 21:00

    My recommendation: Get a Samsung 970 Evo Plus M.2 SSD. Download and create a Windows Installation Media on a freshly formatted USB drive at least 16GB. Put the new Samsung 970 into the M.2 slot on your motherboard. Leave your broken drive disconnected. With the USB Windows Installation Media plugged in, boot an tap F12 to get into the pre-boot menu. Change your boot sequence to boot from the USB drive and do a clean install of Windows on your new M.2 SSD. After your computer is working again, you can try to connect and support your SSD data cable in that broken drive to recover any files and copy to another drive.

  • Vanadiel

    8 Professor

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    Posted June 5th, 2023 06:00

    You can try pulling the black piece from the connector and carefully insert it over the pins of the drive, than push the blue connector back on it.

    Chances are high that will not work, but it's worth a try.