I have had problems with Alienware Aurora R16 from almost the day I bought it. I have multiple trouble tickets that solved the problem for a short time. I have reinstalled Windows, which caused several weeks of lost productivity as I reloaded or recreated data. The motherboard has been replaced. I have purchased a new router with a cost over $400. All to no avail. No other of my computers have issues with the internet dropping. Tonight , Tech Support said that they wanted to reload Windows again. The Tech would not promote the problem beyond Team 2. I want a different solution. It is time for Dell to step up and help a long time customer. I would like this computer replaced. 

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