Hello,

My Alienware Aurora R4 PC is displaying the message "RTC is reset" when starting the computer up. It gives me the option to continue by pressing F1 or to go into the BIOS by pressing F2. I thought this error was due to the coin cell battery needing replacement so I have changed the CR2032 battery on the motherboard but the problem still persists. I read on another article on the Dell Community Forums about the same issue , and that advised to change the CMOS jumpers on the motherboard to overcome this problem. I have tried that but it makes no difference. I still get the same error message on startup. Does anyone know what causes this error and does anyone know what else I could try or know of a solution to this problem please?

Matthew