AWX17

updated

1 year ago

A

AWX17

2 Intern

154 Posts

0

3155

October 6th, 2021 20:00

x17 R1, stuck, 2 Red, 7 Blue power light

X17: 2 Red & 7 Blue blinks blinking power light. Will not boot. Continuous rainbow KB & black screen.

Just arrived and completed ALL driver updates. As well, Microsoft's updates. 

Windows 11 upgrade went perfect.

Finally got into my email. EVERYTHING was bliss.
Decided to open "Command Center". Looked around, didn't change anything.....BLACK SCREEN.

Now, it's just stuck at boot-up... with 2 Red & 7 Blue blinks on power light. Continuous rainbow keyboard & black screen.

There "Is no chat available for this product."

The 1-866-362-5350 Tech Support number is "Out-of-Service."

Any assistance...is there an Alienware Tech Support phone #?