I am stuck when buying a laptop from the dell website. After placing the order, I received an email from order processing that the payment processing is blocked. This impossible because i have an extra check on the creditcard that ensures that i am the person who used the card online to buy stuff. But dell consists that there is a problem with the order, credit card and billing adress. 

After the email i received, i responded with my direct telephone number but no response from them. I even tried to call them via the general support number, sending emails to the involved person but no response!!! 

I tried everything i could do but right now i thinking to call the credit card company to block the payment to dell and cancel the whole thing and order somewhere else where the you get at least a response on time. Unless anybody here has an idea what i can do to come in contact with them, this will be the last contact i am going to have with dell and buy my computers somewhere else.