I've been having an issue since the beginning of the year with placing orders through the premier website. The order is submitted and given a purchase ID number. The latest is. When I call the purchase ID is never found in the system. I never receive an order confirmation, the order is never processed. This is using our purchase order account. I've called and spoke to so many different departments within Dell, but none can help me and they only offer to place the order with them on the phone. NO ONE at Dell seems to understand the issue, or has been able to help. I have been placing orders through sales rep emails instead, but I would like the ability to place orders through the web again. Please have someone familiar with the technical aspects of the website look into this issue to see why it is happening and do not offer to have me contact a sales rep to place the order. Thank you.