UNSOLVED

Littlejiggles

updated

8 years ago

0

3063

November 17th, 2018 15:00

Locked out

I need help unlocking Inspiron 1545 main screen says it's data protected and I don't remember my password. I would like to master reset.... Can someone help me

  • dell-dale p

    2 Intern

    •

    156 Posts

    2977

    0

    Posted November 18th, 2018 15:00

    Hi Littlejiggles,

    From your description, it sounds like a hard drive password, or a BIOS password may be set on the device. For the quickest assistance, I would recommend calling into our hardware support queue, which will be able to assist.

    For help locating the best number for you, please visit: https://www.dell.com/support/incidents-online/us/en/04/contactus/dynamic