reformat and reload 4400 software help

Find your cd called Drivers and Utilities Dell Resource Cd put it in the top drive reboot the system when you see the dell logo hit control , alt F8 all together you get the boot menu go to cdrom
then you get a d: or e:\csd prompt
type "cd.."
then " cd hddutil
then cd clean
then clean1k
the hit the letter Y twice
take out the cd put in the reinstall XP cd reboot the system XP will start the setup just hit enter all the way through it

Hi, psimon1973.

See if these documents will help you reinstall Windows XP and drivers. >>>

http://docs.us.dell.com/docs/systems/dim4400/solve.htm#1136934

http://docs.us.dell.com/docs/systems/dim4400/solve.htm#1088830

http://docs.us.dell.com/docs/systems/dim4400/index.htm

Bev.

That's a shame, there's no excuse for that with a 1 month old pc. Are you within your 30 day period to return it? I'd just get a new one if it were me. Maybe you can get a technician to come out and reload / do a clean install. You shouldn't have to do all that yourself, if something goes wrong Dell might blame you. If you're having all these problems after a month, what will it be a year from now? Demand a new pc. Don't be deterred, keep going up the chain of command.

PS: Bev, Nashville sorry about the cut it wasn't intentional

Message Edited on 05/25/02 10:44AM by qdemn7