UNSOLVED

rhiagail

updated

6 years ago

R

rhiagail

1 Rookie

8 Posts

0

382

January 13th, 2021 08:00

i need the bit locker key

I updated my laptop. it kept on restarting and cannot use anymore.it needs the bit locker key!

  • Jesse L (retired)

    10 Wizard

    17898 Posts

    69016 Points

    285

    0

    Posted January 13th, 2021 08:00

    rhiagail,

     

     

    Click here to get your bitlocker key.

     

    Dell-Jesse L

     

    Jesse L (retired)

  • Jesse L (retired)

    10 Wizard

    17898 Posts

    69016 Points

    285

    0

    Posted January 13th, 2021 09:00

    rhiagail

     

    Click here for TPM and Bitlocker information. Did you not suspend bitlocker before updating?

     

     

     

    Jesse L (retired)

  • Jesse L (retired)

    10 Wizard

    17898 Posts

    69016 Points

    272

    0

    Posted January 14th, 2021 10:00

    rhiagail,
     
    Following up to see if the information provided helped you with the BitLocker key? Let us know.
     
     

     

    Jesse L (retired)

  • Jesse L (retired)

    10 Wizard

    17898 Posts

    69016 Points

    259

    0

    Posted January 15th, 2021 10:00

    rhiagail,

     

     

    Following up to see if the information provided helped you with the BitLocker key? Let us know.

     

    Jesse L (retired)

  • DELL-Cares

    Moderator

    27815 Posts

    652 Points

    241

    0

    Posted January 19th, 2021 03:00

    Hi, as we have not heard back from you since our last interaction we will be archiving this case for now. Do reach back to us if you have any query. Regards, Akshatha


    #IWork4Dell

    For all non-technical issues that require your private data, we must communicate via a private Direct Message
    Dell Partner GEM Program
    , Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoice