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Nish150

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8 years ago

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Nish150

4 Posts

1

550

June 25th, 2018 05:00

Bluetooth device

I cannot connect my Bluetooth headset with my laptop

It worked till yesterday but some errors occurred and i removed the device but i cannot add it again

When selected "Add a device", it fails to find it.

Other than this i can add a mobile device through Bluetooth, but  cannot connect Bluetooth headset

Kindly help

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  • Jesse L (retired)

    10 Wizard

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    17898 Posts

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    69016 Points

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    Posted June 25th, 2018 06:00

    Nish150,

    Click the link below for information to resolve the Bluetooth device not showing or connecting in Windows.

    Bluetooth devices not showing or connecting in Windows 10/8/7

     

     

    Jesse L (retired)

  • sxizzor

    2 Posts

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    Posted June 25th, 2018 14:00


    @DELL-Jesse L wrote:

    Nish150,

    Click the link below for information to resolve the Bluetooth device not showing or connecting in Windows.

    Bluetooth devices not showing or connecting in Windows 10/8/7

     


     

  • Nish150

    4 Posts

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    Posted June 26th, 2018 04:00

    Hello

    I tried all of them but didnt worked any of them

    Pl have a look to screenshot

    ScreenshotScreenshot

    Pl revert

  • 491

    0

    Posted June 26th, 2018 13:00

    in device manager bluetooth os not showing

     

  • 493

    0

    Posted June 26th, 2018 13:00

    my bluetooth device is not working

  • 491

    0

    Posted June 26th, 2018 13:00

    in device manager bluetooth is not showing

     

  • Nish150

    4 Posts

    473

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    Posted June 28th, 2018 05:00

    Update drivers from manufacture's site

    It will definitely get solved

    Thanks dell team for help

  • Dell-SreejithR

    6 Operator

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    3398 Posts

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    Posted June 28th, 2018 08:00

    Hi satpal 34,

     

    Thank you for your message. Were there any updates or changes made to the system before Bluetooth stopped working?

     

    Do you see any option that says unknown device in device manager?

     

    Please complete all Windows update & update the driver from support site & check if there is an error that says device not found when installing the driver.

     

    For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the service tag, registered name & email address.

     

    What is a Dell Service Tag and how do I locate it?