What is the exact model number of your system and is the battery a genuine Dell OEM battery? Also check all the connections such as make sure the battery is fully plugged in to the MB.
I am not a Dell employee...I am forum volunteer
Serious work on an E5430 and constantly building and working on an i5-6500 Desktop
Disconnect the AC adapter or power cable from the computer, and remove the battery (for Dell laptops with removable battery).
NOTE: For Dell laptops that have a nonremovable battery, see the Dell knowledge base article
How to reset Real Time Clock (RTC).
For Dell laptops with removable batteries, see the
User Guide for your Dell laptop for step-by-step instructions to safely remove the battery.
JOcean
11 Legend
•
12621 Posts
•
69453 Points
176
1
Posted January 16th, 2022 09:00
What is the exact model number of your system and is the battery a genuine Dell OEM battery? Also check all the connections such as make sure the battery is fully plugged in to the MB.
I am not a Dell employee...I am forum volunteer
Serious work on an E5430 and constantly building and working on an i5-6500 Desktop