Article Number: 000130881
Every computer goes through a series of checks from the time that it is turned on until it boots into the operating system. When a computer does not turn on or boot into the operating system, it could be a failure with;
No Boot Device,
No Bootable Device,
Boot Device Not Found,
No bootable devices were foundwhen booting to the operating system, go to the no boot section for links to articles to help resolve your issue.
The steps to troubleshoot each issue may vary depending on the type of symptoms that you are noticing on the computer.
If your Dell computer does not turn on or boot into the operating system, it is recommended that you first perform a hard reset. Performing a hard reset fixes many problems and also drains residual power that may be causing the problem.
Running a hardware diagnostic test helps you identify potential hardware failure. Dell laptops, desktops, all-in-ones, and Windows-based tablets have an integrated diagnostic test. It is called the SupportAssist Pre Boot System Assessment or Enhanced Pre-Boot System Assessment (ePSA).
When you press the power button, the Dell computer does not turn on. There is no indication of the computer turning on (all the LEDs are off).
Try these quick steps to recover your Dell computer from a power issue.
Duration: 00:34
When available, closed caption (subtitles) language settings can be chosen using the Settings or CC icon on this video player.
Duration: 00:23
When available, closed caption (subtitles) language settings can be chosen using the Settings or CC icon on this video player.
When you press the power button, the power LED, CAPS lock, Scroll lock, and Num lock LEDs are blinking in a pattern. The computer may also emit beep codes that help identify errors on a specific hardware component.
Try these quick steps to recover your computer from a POST or startup issue.
Duration: 00:25
When available, closed caption (subtitles) language settings can be chosen using the Settings or CC icon on this video player.
When you press the power button, the computer turns on and completes the POST process. It does display an error message or fails to boot into the operating system.
Try these quick steps to recover your computer from a boot problem.
Duration: 00:37
When available, closed caption (subtitles) language settings can be chosen using the Settings or CC icon on this video player.
When you press the power button, the power LED, and other LED status are normal. But, the computer still has a blank or black screen. This indicates a video or display issue on the computer.
Try these quick steps to resolve video issues on a Dell computer.
Here are some recommended articles for you.
Out of warranty? No problem. Browse to the Dell.com/support website and enter your Dell Service Tag and view our offers.
Chromebox, Alienware, Inspiron, Retired Models, OptiPlex, Vostro, XPS, G Series, Chromebook, G Series, Alienware, Inspiron, Latitude, Vostro, XPS, Retired Models, Fixed Workstations, Mobile Workstations
03 May 2023
31
Solution