Own a dell 15-3567 laptop running win 10

The unit does a daily scheduled incremental backup image to aWD external drive.

 

On startup the unit goes into a “Preparing Auto repair” then into” Diagnosing Your computer “loop.

 

 

So

1.   On startup continued hitting “F8” It opens into a Blue Bitlocker screen where I have to enter the recovery key code

When I continue it proceeds to unlocking  about 5 min

Then into blue screen for a long while  about 5 min

Then diagnosing your computer again about and never stops

 

 

1. On startup continued hitting “F8”Then if  I entered the recovery key code and opted for skip this drive

It will continue with windows 10

 

Then into troubleshoot

Advanced options

Ran startup repair to no avail

 

 

Then tried command prompt

Ran sfc /scannow

After 100% verification 

Message    “Windows Resource Protection could not perform the requested operation

On top is says    c:\Administrator:X\windows\system32\cmd.exe

 

So then I tried Factory Image Restore     your system to a saved image.

I have an image that was saved 1 hr prior to this crash. On a WD external drive using AOMEI free backup tool

It goes into analyzing system then a box comes up

We are unable to launch the support assist os recovery tool please utilize the Microsoft reset pc feature

 

I tried another win os then a screen comes up

Recovery

And the error code the is 0xc000000e   then screen goes black and thing unit shuts down.

 

 

 

1. Fn windows button to

Then system test                                  

When I did a system hardware scan it came up with an Error code 2000-0142

                                                                                       Validation 71398

                                                                                       EPSA 4304.14

Error opening log file

I also shut the computer down and unplugged all power and devices and held the start button for 15 seconds and restated no success with this as well

 

I also reset this PC with saving personal files

From this device

 Looks like this may work

Continue exit and continue to Microsoft win 10   the screen goes black with last screen very faint. Then it goes into auto repairing then back to the bitlocker screen

 

Any suggestions