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FiftyClover

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FiftyClover

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April 24th, 2023 11:00

XPS 13 Plus Power Rail Failure

My laptop is 5 months old and on boot up, an error is displayed: "power rail failure" and prompts contacting dell support. 

I bought the machine from curry's in December last year, had no issues up until now.

Any help would be appreciated.

regards, 

 

  • JOcean

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    Posted April 24th, 2023 11:00

    That would be a motherboard failure. Either contact Curry's or call Dell Tech Support. After 5 months I am not sure Curry's would refund or replace the unit though.

    I am not a Dell employee...I am forum volunteer

    Serious work on an E5430 and constantly building and working on an i5-6500 Desktop