Latutide D600 crashes when connected to a projector with Function F8 pressed

I have the same problem with a Latitude D500.  I just reloaded it
with XP, SP2, and all software listed on Dell site.  When I attach
a projector using a video cable and press Fn and F8 [to send video
out to projector] the laptop sometimes reboots.  Other times it
works fine and the video is sent to projector.  But -- when it does
reboot it basically crashes, as if the power was unplugged, and then
it reboots.  I don't have any other peripherals attached.

I've also noticed that it will sometimes crash just pressing the F8 key,
without the Fn key being pressed at the same time...

As part of the reload of the laptop I installed:
updated the BIOS to ver A09
updated SIGMATEL STAC 9750 AC97 audio to rev A15
reinstalled Intel mobile chipset rev A05
reinstalled modem software PCTEL MDC rev A12
reinstalled intel pro/100 VE network connection A01
reinstalled intel proset windows diagnostics
reinstalled ALPS glide point (touchpad) rev A01
installed updated "Dell notebook systems" rev. A18
reinstalled intel extreme graphics 855GM rev A00
reinstalled SpeedStep fix for WinXP

Note:  reinstalled means from original cdrom, updated means I installed
a newer version I found on Dell site.

I also have Cisco Aironet 350 series wireless lan adapter [9NOV2004] software
Cisco VPN software --  although the Cisco wireless card is not inserted when
the crash/reboot occurs

I am also running McAfee enterprise antivirus 8.0

I have Winternals ERD Commander 2005.  Booting from it, its "crash analyzer"
says that the probable problem driver is c:\windows\system32\drivers\ialmkchw.sys

The crash analyzer says that the crash code is:
UNEXPECTED_KERNEL_MODE_TRAP_M (1000007f)
EXCEPTION_DOUBLE_FAULT
They called this an "instant death" fault

ialmkchw.sys apparently is the intel graphics chipset driver
Mine is dated 2/15/2003  The crash analyzer gives it a date of
FRI FEB 14 19:13:15 2003

I looked on the web and didn't see anything that specifically mentioned this
crashing problem when pressing the F8 key.  However, I will try looking for a newer
[or older] version of the intel files.

I believe the chipset on my D500 Latitude is an Intel Extreme Graphics 855 GM ??

Has anyone else seen this?  Did reloading Intel  graphics chipset solve
the problem?

 

Hi,

 

This problem appears to be solved by updating the Intel Graphics Driver

to version 14.11 [dated 3/16/2005].  The update is available on the Intel

web site.  The driver I saw was only for win2k and XP, and was for Intel

chipsets 852/855GM, 865G, 910G, 915G, 915GM/GMS and 910GML.

 

There is also an Intel ChipIdentifier utility, ChipUtil.exe, that will tell you

what chip you have.