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TonyInd

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5 years ago

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TonyInd

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202

February 21st, 2022 06:00

Touchscreen / Pen

I have a Dell Lattitude 12 Rugged 7202 tablet. 

The CMOS battery needed to be replaced so I did this and now for some reason the tablet Device Manager says that the tablet does not have a touch screen or pen.  I have owned this system for a number of years and have enjoyed the touchscreen and pen feature and is one of the primary reasons I purchased it.  When I had to take apart the tablet to get to the CMOS battery there were three ribbon cables that attached to the MB one is a wide cable with a lock bar the second wider cable was just a push into as well as the third which is a thinner ribbon cable.  Now with the 3rd thinner cable the plastic hold down piece broke off.  I had to use tape to hold this ribbon cable down.  I tried looking for a service manual which tells me what this particular ribbon cable does.  I suspect it may have something to do with why the system does not recognize the touchscreen / pen of the tablet but can not verify if it does.  Is there anyone out in this community that can advise me?

Thank you

  • ejn63

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    Posted February 21st, 2022 12:00

    There isn't much of a manual for servicing these -- most likely Dell simply replaces them when they fail under warranty.  That said, look on the mainboard to see if the connectors you're looking for are labeled.  Very often there's an identifier silk-screened onto the board near the connector.

    Manuals here

    https://www.dell.com/support/home/en-us/product-support/product/latitude-7202-tablet/docs