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computerman54
22 Posts
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20951
July 26th, 2008 15:00
Dimension E351 Help Please
I've got some problems with my E351 desktop, after following all the instruction below there is still the same message.
How do I go about deleting & recreating the partition?.
Here are a couple of things to try and resolve the error. The hard drive is not bad. It could be just a bad partiton.
First try To configure the computer so that it cannot start from a USB device, follow these steps:
Restart the computer. Turn computer off and turn it back on again.
During the startup process, press F2 to open the System Setup BIOS screen.
Press the down arrow key until Onboard Devices, and then press Enter.
When the "Onboard Devices" menu appears, press the down arrow key until the USB Controller is selected.
When the USB Controller menu appears, press the right arrow key to highlight No Boot, and then press . The No Boot option is selected.
Press .
Press the right arrow key repeatedly to highlight Save and Exit, and then press Enter. The settings are saved to the BIOS, and the computer restarts.
2nd things to try is to disconnect all usb devices.
Turn off the computer.
Unplug all external USB devices except for the keyboard and the mouse.
Start the computer.
When the operating system desktop appears, reconnect the USB devices.
IF THE OPERATING SYSTEM DESKTOP DOES NOT APPEAR OR THE ERROR CONTINUES, the connected USB devices do not cause the problem and you may need to restore the original operating system.
If these steps do not work and the restore partiton is corrupted you will need to possibly delete and re-create partitions, format the partition and then reinstall Windows.
341
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Posted July 26th, 2008 17:00
Thanks for the adivse but that did not work, after the restore process start it stop with a message the system recovery was not successful. I click finish and got this message Loading PBR for descriptior 2..... done, a disk read error occurred.
What should I do?. should I change the hard drive.
some one suggessted that the partition may be corrupted so I should delete and re create the partition but I dont know how to start. please help.
robert
341
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Posted July 26th, 2008 18:00
Hi
Press F12 at boot when you see the Dell logo
then do a diagnostics on the hard drive to see if it still good
if you get any error messages make note of them and post back here !
Good Luck
341
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Posted July 26th, 2008 19:00
I did run the diag. on the hard drive msg. pass. what should I do next.
Robert
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Posted July 26th, 2008 20:00
Hi Robert
This is best help i can give you read the link real close !
http://www.microsoft.com/windowsxp/using/setup/winxp/install.mspx
It took me a while to find it Sorry ,
this is how to install XP .
Good Luck
341
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Posted July 27th, 2008 00:00
Boot from XP CD.
Press R at first screen to launch Recovery Console.
At C: prompt, type in:
chkdsk c: /p /r
press Enter
(go take a long nap!)
When done, remove XP CD and try PC Restore (Ctrl-F11) again.
Ron
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Posted July 27th, 2008 01:00
Hey thanks a lot for all the help u extended to me. I did manage to reinstall xp and I am in the process of reinstalling all the drivers. Once agin thanks a lot.
Robert
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Posted July 27th, 2008 03:00
Remember to install Desktop System Software (if required on this model) right after XP and then chipset driver before all the other drivers.
Ron
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341
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Posted July 26th, 2008 16:00
If your personal files are all backed up on external media (eg CD, external hard drive), you can reset the hard drive to exactly the way Dell shipped it using PC Restore. Remember that all your files (don't forget email address book, in/out boxes, and browser favorities list), any software you installed, and all Microsoft updates will be lost when you use PC Restore.
Assuming you have XP, reboot and press/hold Ctrl as soon as you see the blue band across top of the screen before XP starts to load. Quickly press F11 and release both keys at same time. Follow the prompts.
When PC Restore is done, get firewall and antiviral software running. Then go directly to Microsoft update site and download/install all updates for XP, Office, Internet Explorer, etc.
Ron