First, you need to read your User Manual which has this information. It is also available here:

http://support.dell.com/support/topics/global.aspx/support/kb/en/document?dn=1091713&l=en&langid=1&c=us&cs=19&s=dhs

If you don't have that OS Recovery Utility (it stopped shipping in July '05), then you had the option to buy them when you bought your computer. I guess you didn't do that.

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@kittybohls wrote:

My new XPS400 has no restore discs.  First puter not to have them. what do i do if i need to restore?

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from the document link above:

 

kittybohls,

As CTskydiver stated and the document link above confirms the Dell OS Recovery Utility is not available on the PC's mentioned after 7/15/05.

Call Dell and politely insist that they send you the:

The XP Operating System Disc (version on your pc), Dell Resource CD, Dell Tools System Software CD, and any other programs that you paid for or that came preinstalled on your machine that you may need in the future. (other programs such as Sonic Digital media & MyDVD / PowerDVD ect.)

Mark

 

 

Message Edited by MarkASparks on 02-01-2006 06:32 AM

Kitty,I didnt get the disks either when I ordered my wifes xps400 . I called support and they sent out the os disk and two other disks for the pc at no charge.You need to do this sooner than later,after 3 weeks they wont send them out free(I think).