UNSOLVED
using another computer, need help ASAP
while switching between identities in outlook express, the system wouldn't let me - it said that i had an application open to close it and try again. there was no application open and then if froze on me. i shut down completely, when i started my computer again it went into super slow motion - it took about 2-3 hours just for the taskbar to show up - and then a pop-up screen showed up (symantec) and it said that something was trying to get into my system, that i was to uninstall and reinstall to correct the problem. my problem is i can't do anything on my computer - i do not know what to do - can anyone help. i am using my computer from work to relay this message.
cyber_surfer
551 Posts
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Posted August 8th, 2003 17:00
Based on other suggestions you were not able to implement. I would try to get into safemode and do a restore to a date when the machine was working.
Failing that I would clean install the operating system (booting from the CD drive) and lose everything but have an operating machine again. Besides solving your problem you would learn much about your computer in the process.
Denny Denham
2 Intern
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18798 Posts
914
0
Posted July 29th, 2003 19:00
See if you can perform a repair reinstallation of Windows XP (assuming that is the operating system in use on your computer) using the procedure given here. If that works based on the strange performance you describe it would be prudent to copy all perishable data to removable media then do a clean reinstall of the operating system.