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ebertbl

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19 years ago

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ebertbl

5 Posts

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9406

November 18th, 2007 16:00

Microphone doesn't work

It looks like I have the same problem.  I have an Inspiron E1505 notebook with Vista operating system.  The built-in and plug in microphones don't work.  The SingTel "show pop up" box is checked.  I do not get a pop up when I plug in the external microphone.  DELL tech support is no help. I'm not a computer wiz so I need specific instructions if you have a way to fix this.
 
I have had this computer for only a few months and this is the first time I tried the microphone.  It has probably never worked.  Thank you for any help.
  • 251

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    Posted November 18th, 2007 20:00

    Did you look in control panel under sound and devices and see what microphone you have selected?  Make sure it is plug into the right jack.  Try uninstalling the driver in device manager and see if it will start to work.. If you have done all that then it is probably a hardware issue. If you have doen all that get on Dell case until they resolve the issue.  Be verrrrry nice to the tech people and they will help!  To be honest, Dell replace my 1520 because of the issues I was having.  They will work with you.


    Message Edited by learning_as_I_go on 11-18-2007 04:46 PM
  • ebertbl

    5 Posts

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    Posted November 19th, 2007 01:00

    I did check the control panel so that is ok.  I haven't uninstalled the driver.  When I do that do I need to reinstall another one?
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    Posted November 20th, 2007 23:00

    Did you get your system working?  Yes you do need to reinstall the drivers which you can do from the dell website under driver downloads.
  • ebertbl

    5 Posts

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    Posted November 20th, 2007 23:00

    Not working yet.  I haven't had time to play with the drivers.  Someone else suggested running the microphone diagnostic.  What do you think?  Thanks.
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    Posted November 22nd, 2007 12:00

    You can run the diagnostics.  Drivers are easy to reinstall or repair through the device properties.  The diagnostics is easy to run also.  Good Luck!
  • tlk2al

    2 Posts

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    Posted December 8th, 2007 18:00

    I am having a similar problem. My E1505 came with XP and the microphone worked just fine while I used it with SKYPE. However, since upgrading to Vista it no longer works. Many drivers needed to be upgraded on the system and I have done so, but this one just doesn't work. I have gone through the tech site, downloaded drivers, uninstalled and reinstalled, you name it. Just still won't work.
     
    Any other suggestions out there on how to get my microphone to work with Vista?
  • Gisella

    1 Message

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    Posted February 10th, 2008 14:00

    I am having similar problems with my microphone, I bought my computer with Dell only few months ago, I now bought the USB desktop microphone to be able to use skype, but I can hear people, they can not hear me.

    I have tryied all, it is really driving me mad: the microphone is not in mute, I went to control panel, I did the recording voice and it is fine. All volume levels are adjusted. I just can not see where the problem is.

    Does anyone that had a similar experience can help me?

    Thank you