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REVMAX2010
1 Message
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7213
September 2nd, 2010 11:00
No Audio
Hello,
I am a new user looking for help on restoring my audio.
LT -- Inspiron 640 / E 1405
Operating system - Windows XP
BACKGROUND -- I was hit by MALWARE a few months ago and after a couple of techs, independent techs, worked on my LP I was cleaned. All my important docs were intact (I still have back ups) but we had a few bugs, video, outlook and no audio. We, tech and I, attempted to download the audio drivers off the Dell driver page but the recommended downloads could not be installed because the error message I got said my LT was missing some files.
Here are the details of the error message below:
C:\Profiles\Owner\Temp\IMG_0002.MOV::Core Media Audio
ffdshow Audio Decoder::Out
Audio Switcher::Out
Media Type 0:
--------------------------
Audio: PCM 44100Hz stereo 1411Kbps
AM_MEDIA_TYPE:
majortype: MEDIATYPE_Audio {73647561-0000-0010-8000-00AA00389B71}
subtype: MEDIASUBTYPE_PCM {00000001-0000-0010-8000-00AA00389B71}
formattype: FORMAT_WaveFormatEx {05589F81-C356-11CE-BF01-00AA0055595A}
bFixedSizeSamples: 1
bTemporalCompression: 0
lSampleSize: 1
cbFormat: 18
WAVEFORMATEX:
wFormatTag: 0x0001
nChannels: 2
nSamplesPerSec: 44100
nAvgBytesPerSec: 176400
nBlockAlign: 4
wBitsPerSample: 16
cbSize: 0 (extra bytes)
pbFormat:
0000: 01 00 02 00 44 ac 00 00 10 b1 02 00 04 00 10 00 ....D¬...±......
0010: 00 00 ..
Media Type 1:
--------------------------
Unknown
AM_MEDIA_TYPE:
majortype: MEDIATYPE_Stream {E436EB83-524F-11CE-9F53-0020AF0BA770}
subtype: MEDIASUBTYPE_None {E436EB8E-524F-11CE-9F53-0020AF0BA770}
formattype: FORMAT_None {0F6417D6-C318-11D0-A43F-00A0C9223196}
bFixedSizeSamples: 0
bTemporalCompression: 0
lSampleSize: 307200
cbFormat: 0
I greatly appreciate your help. What files am I missing? Where do I find them? How do I fix this problem?
Muchas Gracias
Max
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