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EricMckie

updated

13 years ago

E

EricMckie

10 Posts

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5993

September 2nd, 2013 08:00

Vostro 1700 HDD Replacement

Hi

I have a 4 year old Vostro 1700 and the HDD has failed on me so have to get a new one. This happened to me when it was a couple of months old, I seem to remember I had to use a "Utilities disk" before I insalled the O/S. I have searched everywhere for it but can not find it.

Any suggestions on how to procede?

 

Thanks

Eric

  • ejn63

    11 Legend

    87468 Posts

    321253 Points

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    Posted September 2nd, 2013 08:00

    The utilities disc contains the drivers - you can get those from support.dell.com;  you will need the chipset driver, Dell system software and your wired and wireless network drivers.  Install in that order after installing Windows -- then go online and download the rest of the drivers.

  • DELL-Kiran K

    6 Operator

    2013 Posts

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    Posted September 2nd, 2013 08:00

    Hi Eric,

    I will be glad to help you. Looks like you are talking about media direct, request you to send me the system service tag via private message. I will check and see what can be done.

    To send a private message, click on my user name and select send a Private Message