UNSOLVED

kevkevkev909

updated

7 years ago

K

kevkevkev909

1 Message

0

1296

March 25th, 2019 03:00

S2718HN, purchasing a new adapter

Hi All,

Recently bought this Dell S2718HN monitor from a business that was closing down it's office (so selling off all it's office furniture and electronics etc.). When I try and turn the monitor on, it just comes up with the "please use the adapter that was provided with this monitor" message. I've tried looking on the Dell site for the right adapter - but the only compatibility information it provides is with laptops etc. Can someone point me in the right direction so I can purchase the adapter please? I am in the UK.

 

Kevin

 

  • DELL-Chris M

    Community Manager

    56891 Posts

    232143 Points

    1047

    0

    Posted March 25th, 2019 06:00

    Click my name and private message me the monitor service tag number. You have to register the service tag number into your name here.

     

    The S2718HN/S2718NX use the following =
    Dell part number 1XRN1 AC Adapter, 65W, 19.5V, 3 Pin, 7.4mm
    Dell part number 5120P Power Cord, 3 Pin, C13, 6 Feet/2Meter, 125 Volts (Unshielded, 13 Amp)

     

    Call UK Customer Support 0800-587-1456 and ask how to reach Spare Parts for the UK. Then ask for price and availability of the Dell 5 digit part number. Or simply search the web for the Dell 5 digit part number.

     


    DELL-Chris M (old account)

    #IWork4Dell