UNSOLVED
U2711 picture sharpness.
Hi,
I got the above monitor today and have the following issue.
At the native resolution and other resolutions approaching that, text is fuzzy and pictures are also blurry.
I have tried two different Dual Link DVI cables, as the problem appears similar to the wrong DVI cable problem. I have also replaced the power cable and checked all internal and external connections. Tried different DVI connections to both my GPU and monitor. I have also reinstalled display drivers and GPU drivers.
Looking in the menu I notice that when I go in to 'Display Settings' - 'Wide Mode' and change from FILL to 1:1 the display area is considerable smaller bu the text appears to be displayed correctly and sharply.
My GPU: HIS 5850 iCooler V Turbo.
Hope you can help and sorry if this is a n00b question?
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Posted December 25th, 2011 14:00
Hi,
I will post up some pictures I just took.
However, I have now tried using the Displayport and now have full native resolution.
Furthermore when I did a screen grab and sent it to a friend to have a look at he reported that the image was crystal clear.
This is telling that the issue most probably resides with the actual monitor itself rather than my system or my GPU.
Does this help?
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Posted December 28th, 2011 12:00
I can confirm that both DVI cables I used were dual link DVI.
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Posted December 28th, 2011 12:00
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Posted December 28th, 2011 12:00
Fill @2560x1440 on DVI.
What I actually see is quite different. I'll post that up next.1249
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Posted December 28th, 2011 12:00
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Posted December 30th, 2011 18:00
I do not know if the monitor is at fault. But, contact UK Technical Support. Explain the issues and have them setup a monitor exchange. You will keep the original until the replacement arrives. If the replacement U2711 acts the same way, then we will know that the original monitor was fine. Then, send the replacement back and we can look at the video card or the cabling as the culprit.
DELL-Chris M (old account)
#IWork4Dell
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Posted December 30th, 2011 23:00
Ok, thanks for the help. I will rule out the graphics card as I'm getting a 7970 upon their release. I'll wait until I have the new card if we get the same problem, we will know its the monitor. I can't see it being the dual link DVI cables as one I tried use to be used with my old monitor, without issue. The other was the one supplied with the U2711. Thanks. Tony.347
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Posted January 19th, 2012 08:00
Hi,
I bought a 7970 and now have no problem whatsoever with the screen resolution over Dual Link DVI. Must have been my old 5850 or some messed up driver issue I suppose. However, I do have another question please! When my PC enters power saving mode, the monitor fails to wake up and I have to reset the PC which is really annoying. Is there a fix for this?
DELL-Chris M
Community Manager
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1249
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Posted December 24th, 2011 18:00
Please post pictures of both the FILL and 1:1.
DELL-Chris M (old account)
#IWork4Dell