kindrudekid,

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Have you tried plugging the camera into one of the USB ports on the side?  I have mine set up that way.  I have only used it a few times, but so far has worked as expected.

I rather keep the USB side ports empty so I can put flash drives and my yubikey on demand.

The whole reason for this monitor was to get rid of excess cables I had to use with my old U2414H. The USB hub on that one worked just fine and dandy.

One observation I have had is it doesnt have hiccups when video is off on zoom, as soon as I turn on video, it bounces and zoom ends up switching audio sources and my meeting gets interrupted when i'm speaking.

This is apart from the random times it decides to disconnect. Sometimes the display just turns off and I have to turn off and on again.

@DELL-Cares 

Hi,

I've also the same problems with another type 2720Q. I've another topic open on this discussion forum. The problem looks familiar.

You mentioned that you using an Yubikey. I also use an Yubikey 5 NFC. Is the Yubikey maybe the cause of our problems?

I use an Macbook Pro 13" with my screen.

I don't have it plugged in 24x7. I was commenting @catalogguy comment of moving the webcam to side port. I choose not to do it to keep one side USB port free for on-demand needs.

I know Macbooks are a pain point for Dell when it comes to USB-C, Dell themselves seem to redirect users to Apple forums.

I was working with Dell Customer support and they made me do a diagnostic test which involved unplugging everything. Once done, I plugged my laptop back, and BAM!!!, the USB devices started bouncing, interrupting my typing and constant alerts for default mic change for atleast 10 times. Had to unplug and plug it back in from my laptop.

I'm thinking they cable is of bad quality and getting a new one off amazon or something.

Whilst troubleshooting, I found that the monitor driver on Windows 10 shows as "Generic UPnP Monitor"

I had installed the DDM and figured that installed the drivers, but it doesn't seem to be the case.

I kept the monitor plugged in and when running the official driver setup, it showed below all options and I installed the drivers and now it shows the model no.

Gonna keep an eye on it for the next week or so and report back.

Update:

Since updating the drivers, it has barely bounced randomly. But New issue: the display just goes blank randomly. I have to either use the custom shortcut on the button to "re-intitialize" the display or unplug and plug it back in or power on-off monitor.

But whilst on zoom, as soon as I turn on my webcam, it just bounces like crazy

I even got a new cable and the issue persists. @DELL-Cares 

Some more trial and error I found that wether either one is connected to powered ports or not or both doesnt really matter.

Have you tried an other USB-C cable? 

I'm going to try another cable. Irradiation on the cable may also cause weird interference on the USB bus.

It may be worth a try.