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Inspiron E1505: Can't go wireless
I just got an Inspiron E1505 laptop with a 1390 internal wireless card. I also bought a Gateway 2Wire modem with an internal router. My internet connection works fine as long as the ethernet cable is plugged in but I can't get it to connect wirelessly. The computer will show an intermittent connection, most of the time there is no connection. When there is I will try to connect and the computer will search for the connection but after a few minutes nothing will happen and the computer will tell me it was unable to connect. I called my ISP to see if I had installed the modem improperly but they were unable to help me. They said it was probably an issue with my internal wireless card. They did instruct me to Microsoft.com to read article 871122, regarding wireless zero configuration and I was able to find out that my WZC is started. I was told that this is a common problem with Dell computers. I am hesitant to call Dell because last time I did I was on the phone for over an hour and accomplished nothing due to communication barriers. Does Dell have any english-as-a-first-language technicians? Maybe somebody could help me with this issue. This is the only computer I have and I paid extra for a laptop and a wireless modem, if I can't go wireless then I just wasted several hundred dollars.
- I'm also running into the same problem. I also have a E1505 with a 1390 internal card. I have more experience than most when it comes to wireless networking and I CANNOT get this to connect for more than a few minutes. It gives me the "LIMITED OR NO CONNECTION" fault. I have 2 other computers on my HOME NETWORK (WIRELESS) that are just fine, also this E1505 is having a hard time on ANY WIRELESS NETWORK, not just at home. What I have done with Dell Support so far is:
1. Update my Firmware on my Linksys wireless router.
2. Reseated my internal wireless card.
3. Deleted and installed the driver to the internal wireless card.
4. INSTALLED a whole new internal wireless card, and then performed steps 1 & 2 again.
ALL THIS HAD NO AFFECT!! I'm about ready to send the whole PC back!! I have only had it 10 days or so. - Hey all you fellow E1505 users,I have an E1505, with the Dell 1390 wireless card; I bought it about two weeks ago. I've had nothing but problems with the wireless; the same problems noted here on the forum concerning my particular laptop and wireless card (1390). I've had the wireless card replaced by tech support but had the exact same problems. After reading about the issues everyone's having with the 1390 card, I decided to buy the Intel Pro Wireless 3945. I received it today and installed it just about an hour ago and boy is it night and day better. No drops, speed decreases, or anything. This Intel card is rock solid. I'd recommend anyone who currently has an E1505 with the dell 1390 wireless card to get rid of that piece of crud and upgrade to the Intel Pro Wireless 3945. If your looking to purchase an E1505, I would recommend buying one but just choose the Intel Pro Wireless 3945 card in place of the 1390. This laptop is just awesome and I would recommend it to anyone...just get the wireless upgrade; the card is worth the price and saving yourself the frustration is priceless.OB
- Litahni,Don't give up...the laptop is worth keeping. The problem is the dell 1390 wireless card; it's has too many incompatibilities. I have another dell laptop that I bought with the Intel Pro Wireless 3945 and haven't had any problems what so ever. When I bought my E1505 I didn't choose the Intel Intel Pro Wireless 3945 card and went with the 1390. That was my mistake. After dealing with the same problems as everyone else, I bought the Intel card and it has been a rock solid wireless card just like in my other laptop. The Intel card was only $35 bucks and they included free next day delivery. Buy it and I promise you'll love it.OB
- Let me add to what I have done:
5. With Dell's reccomendation I downloaded a new driver for the 1390 Mini card. Reseated the new card AGAIN, and installed the "NEW" diver for the 1390 Card. The PC is only 2 weeks old, I would think that a NEW driver would have been installed from the beginning.
6. I spent 2hrs on the phone with Dell this morning, I asked for a card that works. They said, they would have to charge me for the upgrade of a new/different (NON 1390 mini card). I told them, I ordered a WIRELESS LAPTOP that hasn't been wireless YET!! So they offered a $25 coupon. I have spent (just a guess) about 10 hours on trying to make this wireless, and that is worth $25?!?!?!?!? The next Manager up offered another $50, but I wouldn't get the coupon via email for 24-48 hrs.
7. Next/3rd manager up is hopefully resolving this issue and is sending me an Intel 3945 Mini Card. Which is the $30 upgrade if you select it when you order the Laptop in the beginning.
So not it is a "Wait & See". Will post more when I know more. - Hey, I'm sending this wirelessly!!! I got on the phone with my ISP, who connected me directly to a 2wire tech. This tech had me make sure my WZC was started then he asked me what icons I had showing on the bottom right-hand corner of my screen. For some reason I was showing 2 wireless connections, both of which were unconnected. One was a bargraph looking thing and the other is a little computer with a voice (sorry if that doesn't make any sense, I really don't know how else to describe it). Anyway, he had me right click on the bargraph and disable that connection. Wham! All of a sudden my wireless light on my modem lit up. Apparently that extra wireless connection was interfering with my ISP's connection. Sorry if I didn't describe this very well, I am just so shocked and I'm really not exactly sure what just happened. After working on this issue for a week I just can't believe that that was all the problem was. If, for whatever reason, something fails with this connection you can be sure that I will report back here.
volcano11
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Posted September 12th, 2006 22:00