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Kodiak1949

updated

21 years ago

K

Kodiak1949

20 Posts

0

460

September 21st, 2005 04:00

problem with email

I can access my internet fine, but the past several days, my email goes in and out.  I'm  getting the message that says, "incoming server 'pop-server.socal.rr.com" cannot be found.  Please verify that you are connected to the internet and that the server address is correct and try again.  Details are GIF89a!GIF089a!GIF089a!GIF089a!GIF089a!
I have no problem accessing the internet, except for the email.  I use IncrediMail and/or Outlook Express and haven't had any problems (prior) with either.  Any suggestions?  My internet server tech spent an hour checking out their part and found nothing wrong.  They told me to contact my computer manufacture.....fat chance, when I tell the auto line it is an email problem, a voice comes on and says, please contact your internet provider, thank you for calling and I am disconnected. 
  • jmwills

    2 Intern

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    11984 Posts

    154

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    Posted September 21st, 2005 06:00

    This hsould really be in the XP fourm, but, what are the names of the POP3 and SMTP servers you are supposed to be using and what are you actually using?
  • Kodiak1949

    20 Posts

    154

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    Posted September 21st, 2005 17:00

    According the my server company, what I'm using and what I'm supposed to be using are correct and the same.
  • 154

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    Posted September 23rd, 2005 18:00

    I have the same problem with Microsoft Outlook, but am able to access my email if I disable my software firewall.

    Hope this may help.:smileyhappy:

  • jmwills

    2 Intern

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    11984 Posts

    154

    0

    Posted September 24th, 2005 04:00

    What software firewall are you guys using?
  • Kodiak1949

    20 Posts

    154

    0

    Posted September 27th, 2005 01:00

    the only firewall I can find is Window's firewall