UNSOLVED

davidmurphy25

updated

11 years ago

0

23021

December 27th, 2015 16:00

xps13 2015 wireless problem!

i bought an xps 2015 a couple of months ago. Since day 1 i have had the common problem wherein wireless connectivity drops out after the machine goes to sleep. Its hugely frustrating. So far i have gone through the troubleshooting with tech support, and i have had a tech come out and replace both the wifi card AND the screen (aparently it acts as an antenna). Still no resolution. Does anyone know of a proper fix for this issue? trust me i have tried all of dells trouble shooting as well as countless other suggestions i have found online, i have the latest 7265 drivers, i have gone through lall of the configuration settings with customer support and i have tried it on multiple networks.. At this point i am considering seeking a full refund as the machine simply doesnt perform as advertised, its such a pity as i love everything else about the laptop, but without reliable wifi its just junk. Dell customer support are on holidays here in australia so i cant call them (the one time im actually off work and have the time to deal with it!).

Any help from Dell, or indeed the community would be much much much appreciated!

Regards,

Dave