UNSOLVED
Name of Exit Code: Couldn't get WMI-ACPI Buffer Size!!
I am trying to run the Dell Command | Configure on some Optiplex desktops and this is what I get when I run the .exe.
[07/30/18 08:30:55] Self Contained Executable(SCE) Execution Start
[07/30/18 08:30:55] Original command line: "C:\Users\Administrator\Desktop\WOL_x64.exe"
[07/30/18 08:30:55] SCE Framework Version: 4.1.0.0
[07/30/18 08:30:55] SCE Release: R309560
[07/30/18 08:30:55] Initializing framework...
[07/30/18 08:30:55] Data in smbios table is (hex)value = f , Chasis type (hex)value = f , System type is : Client
[07/30/18 08:30:55] User Command: attended
[07/30/18 08:30:55] SCE Capabilities Value: 505413631 (0x1E1FFFFF)
[07/30/18 08:30:55] SCE Vendor Software Version: 4.1.0
[07/30/18 08:30:55] Local System/Model Compatible with this Package? Yes
[07/30/18 08:30:55] Local System OS Version: 10.0.0.0
[07/30/18 08:30:55] OS Compatible with this Package? Yes
[07/30/18 08:30:55] Local System OS Language: EN
[07/30/18 08:30:55] Language Compatible with this Package? Yes
[07/30/18 08:30:55] Extraction-miniunz path: C:\PROGRA~3\dell\drivers\WOL_x64\miniunz.exe
[07/30/18 08:30:55] Extraction-arguments: -x C:\Users\ADMINI~1\Desktop\WOL_x64.exe -o -d C:\PROGRA~3\dell\drivers\WOL_x64
[07/30/18 08:30:56] Extraction-GetExitCode: 0
[07/30/18 08:30:56] Temporary payload log file name: C:\ProgramData\dell\drivers\WOL_x64\SCE9B1.tmp
[07/30/18 08:30:56] Translated Command Line : applyconfig.bat -l="C:\ProgramData\dell\drivers\WOL_x64\SCE9B1.tmp"
[07/30/18 08:30:56] Path : C:\ProgramData\dell\drivers\WOL_x64
[07/30/18 08:30:56] Working Directory: C:\ProgramData\dell\drivers\WOL_x64
[07/30/18 08:30:56] Append Vendor Software Log: C:\ProgramData\dell\drivers\WOL_x64\SCE9B1.tmp
[07/30/18 08:30:56]
--- Start of Vendor Software Log ---
[07/30/18 08:30:56]
--- End of Vendor Software Log ---
[07/30/18 08:30:56] Get name of the Folder file: C:\Users\Administrator\Desktop
[07/30/18 08:30:56] Vendor Software Return Code: 141
[07/30/18 08:30:56] Name of Exit Code: Couldn't get WMI-ACPI Buffer Size!!
[07/30/18 08:30:56] Exit Code set to: 0 (0x0)
[07/30/18 08:30:56] Result: FAILURE
[07/30/18 08:30:56] Name of Exit Code: Couldn't get WMI-ACPI Buffer Size!!
[07/30/18 08:30:56] Execution terminated at date-time 07/30/18 08:30:56
[07/30/18 08:30:56] ######
If I run the command prompt CCTK.exe this is what I get. How do I fix it??
Microsoft Windows [Version 10.0.17134.165]
(c) 2018 Microsoft Corporation. All rights reserved.
C:\windows\system32>C:\Intel\X86_64\cctk.exe --AcPwrRcvry=On
Couldn't get WMI-ACPI Buffer Size!!
Lucifer_Ali
1 Message
9245
0
Posted October 16th, 2018 07:00
Hi,
I was wondering if you ever got the issue solved?
I have ran into the same problem.Thanks,
Ali
This is what worked for me. I believe this has been happening on newer Dells for years. I went to Device Manager, and under System devices, I uninstalled device "Microsoft System Management BIOS Driver". It won't come back with "Scan for hardware changes", but only after a reboot. Then also I uninstalled all 10 "Microsoft Windows Management Interface for ACPI" devices that I have. After a reboot, all the devices come back, and cctk begins working. Also bios updates now work (no more "Error: Unable to find OS Protocol Access interface.") , and the DellBIOSProvider powershell module works (no more "A drive with the name 'DellSmbios' does not exist."). It probably happens more often with a premade sysprepped image.
speedstep
11 Legend
•
46969 Posts
9893
0
Posted July 31st, 2018 10:00
CCTK is now Dell Command | Configure and is a part of the Dell Client Command Suite. Click HERE to go to the new page.
Dell Command | Configure 4.0 or later requires platforms supporting WMI-ACPI BIOS.
The error is VERY specific.
Previous Releases
Dell Command | Configure 4.0
Dell Command | Configure 3.3
Dell Command | Configure 3.2
Dell Command | Configure 3.1.2
Dell Command | Configure 3.1
Dell Command | Configure 3.0