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geonap

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geonap

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June 13th, 2005 15:00

BMC causing reboot issues remotely?

When I reboot remotely.. one server fails to return, I assume it's the only server with BMC. How do I remove BMC? it says Strike F1 to Continue and F2 for Set up, it takes me to the bios, not even the BMC Config.. and when I do go into BMC config, there is nothing i could find.. this is really annoying, can anyone help?

j
  • speedstep

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    Posted June 16th, 2005 00:00

    Baseboard Management Controller (BMC) software????
  • speedstep

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    Posted June 16th, 2005 00:00

    Then you are talking about BMC software aka the management software from bmc.com

    This is Dell support not BMC software inc support.

    Posting in the BIOS forum of the hardware portion of the dell website is barking up the wrong tree.
  • geonap

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    Posted June 16th, 2005 00:00

    hmm.. weird, but you do understand what i mean right? if i do a power cycle on the box.. before it gets to the freebsd boot loader, right after it scans for scsi, it says Strike F1 to continue.. for BMC.. i'm not at the datacenter now... but you do understand what i mean right?

    thanks

    j
  • speedstep

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    Posted June 16th, 2005 00:00



    @geonap wrote:
    hmm.. weird, but you do understand what i mean right? if i do a power cycle on the box.. before it gets to the freebsd boot loader, right after it scans for scsi, it says Strike F1 to continue.. for BMC.. i'm not at the datacenter now... but you do understand what i mean right?

    thanks

    j

    I don't understand and am not very understanding.

    However I think several things.

    1. You have some kind of box that acts as a server.
    It may or may not be actually a dell.

    2. Your os is Unix/Linux based.

    3. You remote into the system via telnet or some other software.

    4. when you tell the system to reboot it hangs on a "Press F1 to continue" screen.

    The Press F1 to continue is one of the most ANNOYING futile errors a system will give.
    It usually has to do with keyboard missing or stuck Key errors. You can configure the
    bios to NOT HALT on errors or to IGNORE Keyboard and Mouse errors etc.

    Its probably a keyboard stuck message or a mouse failure or something on that order.
    PRESS F1 TO CONTINUE has nothing whatsoever to do with any software BMC or otherwise
    unless BMC has the same kind of error message in their software. I doubt that.
    Im not sure but I find it to be highly unlikely.

    You really didnt provide any information to start out with though as to what system
    aka what service tag, os, etc that you have.

    This is DELL support. http://support.dell.com

    This is NOT BMC support http://www.bmc.com

    The question on how to unistall BMC management software should be answered by them Not by dell.

  • geonap

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    Posted June 16th, 2005 00:00

    huh? no, after the bios...
  • geonap

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    Posted June 16th, 2005 01:00

    so i need to put up with that company for the bmc bios on my SC1425?

    j
  • speedstep

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    Posted June 16th, 2005 01:00



    @geonap wrote:
    so i need to put up with that company for the bmc bios on my SC1425?

    j




    Its probably a keyboard stuck message or a mouse failure or something on that order.
    PRESS F1 TO CONTINUE has nothing whatsoever to do with any software BMC or otherwise
  • geonap

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    Posted June 16th, 2005 02:00

    well that's very odd, but i'm not dumb, so i assume i just have to wait it out with this problem because i recall, it is set on "Report only" ... so this is one server i can't mess with.. also, it is the ONLY server with BMC.

    i really appreciate your help, i will update it next time i have to reboot it.. thanks for everything.

    j
  • Lee2411

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    Posted September 29th, 2006 09:00

    hi,
     
    I have several Dell servers with this issue. whenever you reboot the machine it says :
    Press (Ctrl-E) for BMC Setup within 5 seconds......
    then without touching the key board it jumps to Strike the F1 to coninue, F2 to run setup utility
     
    by clicking F2 it takes you into the bios set up...
     
    the Bios is set up to not report Keyboard errors so that is not the issue here (added to that there is a keyboard connected)
     
    I appriciate what you are saying this is an issue with BMC, but this only happens on our Dell servers.
     
    thanks
     
    Lee
  • geonap

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    Posted September 29th, 2006 12:00

    i guess....