I purchased a new Precision 5820 Tower and didn't realize it did not have a slim DVD drive installed (only a cover over the place for one). I called Dell to order one, and they did not have a part number...they even told me I had to buy an external DVD drive, because an internal one was not available! Does anyone know what part number I need so I can order it?
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Thank you for your quick reply, however that (7MM6C) is the wrong DVD drive. What I need is the slim DVD and NOT with Blueray. Why is it that I could order a new 5820 tower with the correct slim optical drive, but nobody with Dell can give me the part number?
@DELL-Cares Hello, I'm trying to install a slim line dvd into a Dell T5820 but when I try to slid the dvd drive in there are tangs on the left side of the bracket preventing the drive from sliding in.
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Posted September 16th, 2020 08:00
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