tony599

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5 years ago

T

tony599

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March 22nd, 2021 05:00

Dell Precision 5820 Disk Drive Caddy Fault

I have two Precision 5820 workstations. However, the one that is now out of warranty has developed what appears to be a hardware fault.

One of the hard drive carriers has a status light that flashes amber all the time. On the face of it this means a faulty disk.It's the one at top left alongside the 1TB NVMe C: drive

However, I can put a brand new disk in and it still flashes. Move a carrier from one of the other slots into it and it still flashes. Move a working disk from another slot into the original carrier and it still flashes.So it would appear there is a fault internally?

With no disk in the carrier there are no LEDs illuminated.

Anyone have any ideas please?

Tony