UNSOLVED
J
James15444
1 Rookie
•
2 Posts
0
2785
October 13th, 2020 13:00
Precision 3630 Optical Drive Bracket
I am trying to upgrade a Dell Computer that has no optical drive to have one. to mount the drive, I need a bracket that's not in the case.
The computer is a Precision 3630 Tower. I called support and they can't seem to find the model number. They said it wasn't included because an optical drive wasn't ordered, but i'm just trying to put one in now and they can't seem to find a part number for me to order a little bracket... Any help on where I can get one?
1605
0
Posted October 14th, 2020 14:00
Thank you! We have received the required details. We will work towards a resolution via private messages to ensure the security of your information. In the meanwhile, you may receive assistance or suggestions from the community members as well.
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
Dell Partner GEM Program, Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoice1573
0
Posted November 3rd, 2020 02:00
Hi,
Would you be able to provide me where we can buy this here in UK?
200 x Dell 3630 optical-drive bracket and M2x2.5 Screw
Thank you1505
0
Posted February 24th, 2021 08:00
Was an option ever found for this mounting hardware to add a drive to a Precision 3630? I am in the same boat.
1458
0
Posted March 16th, 2021 12:00
I was told directly by two of their support and even a sales person that there is nothing that they can do...
I ended up buying a cheap external dvd burner from amazon.com...
1093
1
Posted June 5th, 2022 07:00
I had this exact same problem. It took me contacting multiple technicians and chat representatives but I finally got the part number. The part number for the "Optical Drive Bracket" is C8HP4 (note is also comes with the drive door, likely why the sales reps had such trouble finding the part). And the part number for the "M2x2.5 Screw" is P142N. I had trouble finding these part numbers in a search on Dell's site so I asked the sales rep to make me a custom quote, which they did and I was able to order them. Hope this helps someone else who runs into this same issue.
C8HP4
P142N
776
0
Posted December 3rd, 2022 11:00
Hello,
I am looking for the same item, that metal plate and the screw. I just got a 3040sff optical drive for free (same faceplate and dimensions if I am correct, that one with the blue plastic removable handle ) that I want to install in the second hand 3060 I just bought. What are my options here in France ? Should I call the french support for inquiries ? I assume the informations you provided should help them .. and me.
kind regards,
Fabrice
775
0
Posted December 3rd, 2022 11:00
sorry, I meant " the second hand 3630 I bought "
0
0
Posted September 18th, 2024 13:58
@CHENGZHI Thanks, I am lucky, I found in my country a seller selling really cheap the faceplate, the bracket and the screw for 12 USD or so (was in euros currency actually). Thanks for the link you provided. It seems the item is still available.
DELL-Cares
Moderator
•
27817 Posts
•
667 Points
1609
0
Posted October 14th, 2020 07:00
We tried reaching you on a private message asking for the Service Tag but did not receive a response. Please feel free to reply to the private message whenever you are available.
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
Dell Partner GEM Program, Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoice