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BethesdaDavid
3 Posts
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19127
June 13th, 2010 08:00
926 Won't Scan to .pdf
First, let me thank you for your advice on getting the Dell 926 to work with W7. I just got a new Dell Inspiron Desktop with W7. I followed your instructions and was able to get it up and going. But, I'm having a problem that may or may not be related to the switchover to W7. The printer seems to work fine but when I scan anything, I get the "job status window interface has stopped working" error message after the scan is complete. If I scan to a .jpg, the file appears fine despite the error message. But, if I scan to a ,pdf, it produces no output file - just the error message. Another point - although I've had the 926 for several years, I've never tried to scan with it before, so this problem may always have existed - I just didn't know it. I'm trying to use it now because my other scanner (a Canon) doesn't seem to work at all with w7. Any ideas?
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