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Marc511

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12 years ago

M

Marc511

1 Message

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8137

July 9th, 2014 05:00

Dell 3115cn don't power on

Good Morning, When "I left the office yesterday night the printer was on and functioning correctly. This morning the printer has no power (utility is functioning correctly). So I turn the switch off and unplugged the printer for a minutes, I plugged it back and turn the switch on.. nothing no power I tried with another power cord from a server that was functioning correctly nothing again. So just want to know before calling service if there is a fuse or a reset button somewhere ?. Also is there any electric plan for the printer ? Best regards,
  • DELL-Joey

    5 Journeyman

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    Posted July 9th, 2014 09:00

    Hello Marc,

    Reviewing the comments you made it appears the logical the steps have been tried. There is not jumper/fuse to reset on this model. The next logical step is to have the low voltage power supply replaced if you are under warranty.

    Regards,
    Joseph E

    [tag:iworkfordell]

    -Joey

    #Iwork4Dell