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Nikilet

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14 years ago

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Nikilet

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March 12th, 2013 00:00

Dell A960 Printer

I got a new Toshiba laptop with Windows 7 for Christmas. I still have and use my Dell XPS 410. I want to get my Dell A960 all-in-one to work on my Toshiba and not end up making some kind of mess on my new laptop. 

I went to the Dell page for drivers but it says to choose your operating system and Windows 7 is not there. I also read a post from someone who asks if Dell is going to supply new drivers or if we just have to throw our printer away. 

I love this printer and it works like a charm. Can someone in the know help me to get it installed on this laptop? Please...

  • DELL-Appu S

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    Posted March 12th, 2013 01:00

    Hi Nikilet,

    The driver for Windows 7 for Dell A960 All-in-one printer is not available. You may try to install the driver for Windows Vista from the following link ftp.us.dell.com/printer/R153052.exe .

    If it does not work, you may try to install the driver in compatibility mode. It might work.

    • Download the driver from the following link mentioned above
    • Right Click the driver installation file and select Properties -- > Compatibility Tab.
    • Select Windows Vista from the list in the following image



    • Click Apply -- > OK
    • Right Click the file and select the 'Run As Administrator' to install the driver

    Hope this helps.

  • Nikilet

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    Posted May 14th, 2013 18:00

    The link you gave does not work. When I click on it I am taken to a page that says the requested group can not be found ... whatever that means.

    My Toshiba is 64 bit while my Vista is 32 bit. Are there individual driver downloads for each of these and if so should I then use the 64 bit?

  • DELL-Appu S

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    Posted May 15th, 2013 05:00

    Hi Nikilet,

    Thank you for the response. Looks like there is some issue with the page. You may try to download the following file. Once you've downloaded the driver, try to install it normally. In case it doesn't work, try to install in compatibility mode.

    Description Version Released Supported OS Download
    Dell Personal AIO Printer A960, v.G7, A00
    This package contains Dell All-In-One Printer A960 driver for Vista 64-bit OS.Once downloaded and executed the driver will install automatically and guide the user through the setup process.
    G7 4/5/2007 Windows Vista 64-bit
    Dell Personal AIO Printer A960, v.G10, A00
    This package contains Dell All-In-One Printer A960 driver for Vista 32-bit OS. Once downloaded and executed the driver will install automatically and guide the user through the setup process.
    G10 4/5/2007 Windows Vista 32-bit

    If you have a 64 bit computer, then you would need to download and install 64 bit drivers and vice-versa.

    Hope this helps.